Privacy | Security
We are firmly committed to protecting the privacy of our Customers and Visitors. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Dr Elaine's Advanced Skin Treatment has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Web site, http://www.skintreatment.com.
If you have questions or complaints regarding our privacy policy or practices, please contact us at drelaines@skintreatment.com. If you are not satisfied with our response you can contact TRUSTe here.
The Information We Collect and Use
If you are a Customer or Visitor to our site and provide us with personally identifiable information (PII) such as name, address, email address, credit card information and telephone number, we will use that information during registration and/or ordering to provide you with the services or information you have requested. Our registration and order process is hosted by a third-party site; however it is our privacy policy that governs the collection and use of the information submitted.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use Google Analytics to determine which search terms have led customers to our site. This information is not tied to PII. The information is used to optimize our site and advertising campaigns.
Magento powers our website. Magento provides tracking for registered customers in which page views are tied to personally identifiable information to measure volume and usage statistics. Unregistered visitors data are not tied to personally identifiable information. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. Our use of session and persistent cookies make it easier for you to navigate our site by holding your shopping cart or holding a wish list that was created. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
If you reject cookies, you may still use our site, but your ability to use some areas of our site might be limited.
Magento powers our website and as such sets the cookies for our web site.
This privacy statement covers the use of cookies by www.skintreatment.com only and does not cover the use of cookies by any third parties or advertisers. Our partners, tracking utility company and service providers, use session ID cookies to make it easier for you to navigate our site in order for you to use the shopping cart, social media widgets, etc. Third party vendors, including Google, use cookies to serve their badge on the site and to serve ads based on a user's prior visits to web sites. You may opt-out of the use of this cookie by visiting Google's Advertising and Privacy page: http://www.google.com/privacy_ads.html
Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers' or Users' personally identifiable information.
Service Providers
We use other third parties to provide credit card processing, shopping cart hosting, and shipping services on our site. If you place an order we will share your contact information and credit card information as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose including their own marketing purposes.
Communications from the Site
When you register with our site you will have the option to opt to receive our promotional emails including a newsletter. Because we respect your privacy, you will always have the option to change your preferences by following the unsubscribe instructions included in each email sent. See "Choice/Opt-Out" below. We will send you an order confirmation upon the completion of your order. This email is service related and you may not opt-out of receiving this type of email.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Dr Elaine's Advanced Skin Treatment. Please be aware that we, Dr Elaine's Advanced Skin Treatment, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Social Media Widgets
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Blog/Forum
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at drelaines@skintreatment.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting us at drelaines@skintreatment.com.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not sell, rent or release any information gathered on our site to third parties except as described in this privacy policy. We may disclose Customer or Visitor information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Acceptable Use Policy or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our services, or anyone else that could be harmed by such activities. We may disclose or access Customer or Visitor information when we believe in good faith that the law requires it to comply with a judicial proceeding, court order, or legal process served on our Web site and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.
Security
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at drelaines@skintreatment.com. Your Web store checkout process and secure shopping cart are provided by Magento and Authorize.net however it is our privacy statement that governs the collection and use of the data submitted. Magneto and Authorize.net have security measures in place for the services to help protect against the loss, misuse and alteration of the data under Magento's and Authorize.net's control.
Additionally our website is secured by Verisign Extended Validation Secure Socket Layer. Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you.
Verisign Extended Validation Secure Socket Layer also implements an advanced security method based on dynamic data and encoded session identifications.
Our server is hosted by Rackspace in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, we require unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.
Choice/Opt-out
We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our registration form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at drelaines@skintreatment.com.
You will be notified when your personally identifiable information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of prominent notice on our home page.
Dr Elaine's Advanced Skin Treatment
2609 Wolflin Village
Amarillo Texas 79109
1-800-417-SKIN
Last Updated 9/7/2012