Shipping | Returns

Free USPS Priority Mail Shipping

Free USPS Priority Mail Shipping applies to all online orders shipped in the U.S.

Takes approximately 3 business days from the date order is entered into our system. Order processing takes place from Monday through Friday.

Express shipping

Express shipping is available on web orders placed before noon, CST, Monday through Friday. Call 1-800-417-SKIN.

Refused Shipments

If a shipment is refused or fails to be accepted for any reason there will be a 25‰ restocking fee.

P.O. Boxes cannot ship orders to a P.O. Box. APO/EPO orders will be shipped by Priority Mail.


Unfortunately, and without exception, we cannot accept returns on any skin care products that are more than 25‰ consumed. We reserve the right to make the determination of the amount consumed.

Due to public health regulations, without exception, we cannot accept any returns on any color cosmetics, powders or sponges once they have been shipped, regardless of the amount consumed..

When items are purchased as a set, we can only accept returns of complete sets, not individual items.

If, for any reason you are not satisfied with a product, and within the guidelines above, return the product within 30 days of date of online purchase with your original receipt, and we'll be happy to refund your purchase or send a replacement product.

All refunds are credited to the original pay method. No cash refunds.

Return shipping and express shipping fees are not refundable.

We are not responsible for packages lost or damaged in transit. We highly recommend you send your package via an insured and prepaid method. Include your packing slip and please let us know the reason for the return.

Send returns to:

Dr Elaine's Advanced Skin Treatment LP
7620 Hillside, Suite 100
Amarillo, Texas 79119

Price Changes

Prices and availability are subject to change.